Please find below a selection of our frequently asked questions that will hopefully help with all those important queries you may have when booking your stay with us. If you do have another question that isn't listed below. Please do call us on 01225 461 728 or email our helpful team on email@example.com.
We guarantee to have our apartments ready for check-in from 3pm. If you are arriving earlier, you can always drop off your bags and get you car parking permit. Ring us 30 minutes prior to your expected arrival time if you are staying at Beau Street, this is not necessary if staying at Harry’s Townhouse, Loft Central and the City Pad. See our checking in section for more details.
The check-out time for all apartments is 11am. If you are staying at Beau Trio, we ask you to leave your parking permit on the table of your apartment. Leave the keys in the letter box by the door of your apartment. For all other apartments (Harry’s Townhouse, Loft Central and the City Pad) please check out at Harington’s Hotel reception by 11am.
If you are staying in Loft Central, Harry's Townhouse or City Pad, please check in at Haringtons Hotel reception. The Apartments are a one-minute walk from the hotel. If require parking its offsite @£11.00 per day for guaranteed permit parking, needs to be booked in advance. If you are staying in Beau Trio call 01225 461728, 30 minutes before arrival. It's a 2 minutes’ walk from Bath Bus and Train station. If you require parking, we offer ONE on-street permit per apartment FREE of charge (subject to availing a space). View our checking in page.
No, I’m afraid we do not currently allow pets to stay.
Each apartment has free Wi-Fi available and some have smart Tv’s
We are happy to store bags at Harington'sHotel if you arrive early or before your apartment is ready
Of course! We have a large apartment to suit all family needs. We have highchairs available and offer cots (babies in cots stay free of charge). We are also very happy to help sterilizing bottles and liquidizing food. We also provide a box of toys for entertainment.
All you need to bring is a toothbrush and a willingness to have an amazing time in our fantastic city. We will supply all towels and bedding. Think hotel room, just bigger! We also supply all toiletries, (shampoo, body wash, & soap). We also provide tea, coffee and milk, as well as a Nespresso machine with complementary coffee pods for the connoisseurs.
For Harry’s Townhouse, Loft Central or the City Pad you can book a reserved off site car parking space in Charlotte Street Car Park (£11.00 per day). Please note that spaces are limited and advance booking is essential. Come directly to Harington’s Hotel Reception, where you can pull up outside the front door, drop your bags and we will issue a permit and show you where to park.
For Beau Trio, each apartment has a free on street parking permit. This entitles you to use designated areas in the city center (if you get lucky, right outside the front door!). Call us 30 minutes prior to arrival and we will meet you at the property to issue your permit, check you in and explain everything.
All parking permits must be returned on your day of departure by 11am. Contact us if you require one for longer and we will see if it is available on that day.
The apartments have longer cancellation policies than our hotel rooms: there is a seven-week cancellation policy for our apartments (please see our full terms & conditions). We advise all customers to take out travel insurance, which can be purchased when making any booking on our website.
Yes, each apartment has a washing machine. Harry’s and Beau Trio apartments all have washer/dryer. Please note you will need to provide washing powder.
All our apartments are accessed via stairs, none have lifts. If you have any questions, please contact us directly at time of booking to discuss your requirements.
Yes, all major grocery stores will deliver to any of the apartments. Please make sure that you organise the delivery time after your arrival at the property.
Yes, we are happy to store your cases at Harington’s Hotel after your check-out time until you decide to leave our wonderful city! Beau Street is roughly a five-minute walk to the hotel, our other apartments are less than 30 seconds away.
If you expect to arrive at Beau Street Apartments later than 8pm, please contact us and we will provide you with access details. If you are staying at one of the other apartments (Harry’s, Loft and City Pad) check in is at Harington’s Hotel reception, which is open until 11pm. If arriving later please contact us to make other arrangements.
If you are staying at Beau Trio, each apartment has a free on street parking permit. This entitles you to park in certain designated areas in the city center (if you get lucky, right outside the front door!). It means you will have to find your own space to park. Call us 30 minutes prior to arrival and we will meet you at the property and give you your permit, check you into the property and explain everything. Please note we will require your permit returned on your day of departure at 11am. Contact us if you require it for longer and we will see if it is available on that day.
We are happy to organise many different things for your visits, such as Thermae Spa vouchers, bottles of wine, champagne or prosecco, chocolates or flowers. Just contact us and we would be delighted to make the arrangements for you!
The reception team are available from 7am till midnight, offering full concierge service daily.
All apartments are serviced daily by our housekeeping team. If you have any special requirements please contact us. We also offer a complimentary turn down service.
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